Shipping Policy

1. Overview

At Mr. Sheknit, we aim to provide a smooth and reliable delivery experience for all customers purchasing garments and clothing products through our website.

This Shipping Policy explains our order processing, shipping, delivery, and related procedures.

2. Order Processing

Orders are generally processed after successful payment confirmation.

Orders are normally processed within 1–3 business days. Processing may take longer during holidays, sales, promotional periods, or due to circumstances beyond our control.

Once your order has been dispatched, you may receive shipping or tracking information where available.

3. Delivery Time

The estimated delivery time may vary depending on the customer's location, courier availability, and other circumstances.

Generally, orders may be delivered within approximately 3–7 business days after dispatch.

Delivery times are estimates and are not guaranteed. Delays may occur due to:

  • Weather conditions
  • Courier or transportation delays
  • Public holidays
  • Incorrect or incomplete delivery information
  • Remote delivery locations
  • High order volumes
  • Other circumstances beyond our reasonable control

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the customer completes the order.

Shipping charges may vary depending on factors such as:

  • Delivery location
  • Order value
  • Product quantity or weight
  • Applicable shipping offers

Any applicable shipping charges will be the responsibility of the customer unless otherwise stated.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Contact number

Mr. Sheknit will not be responsible for delivery delays or failed delivery caused by incorrect or incomplete address information provided by the customer.

6. Tracking

Where tracking is available, customers may receive a tracking number or tracking information after the order has been dispatched.

Customers can use the tracking information provided by the applicable courier service to check the status of their shipment.

7. Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the courier may make additional delivery attempts or return the shipment to us.

Additional shipping charges may apply if the order needs to be reshipped due to incorrect customer information or repeated failed delivery attempts.

8. Damaged or Incorrect Products

Customers should inspect the package and products upon delivery.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at:

Email: mrsheknit@gmail.com
Phone: 9909091426

Please provide your order number and photographs or video of the product and packaging where applicable.

Such cases will be handled according to our Refund & Return Policy.

9. Order Cancellation

Cancellation requests should be made before the order has been processed or dispatched.

Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may need to follow the applicable return procedure.

10. Shipping Restrictions

We currently aim to deliver to locations supported by our available courier partners.

If a particular location is not serviceable, we may contact the customer and provide an appropriate resolution, including cancellation and refund where applicable.

11. Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, we are not responsible for delays caused by events outside our reasonable control, including natural disasters, strikes, transportation disruptions, government restrictions, courier issues, or other unforeseen circumstances.

12. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact us:

Mr. Sheknit
Phone: 9909091426
Email: mrsheknit@gmail.com