To exchange a product, contact our customer support team with your order number and reason for exchange within the eligible exchange period. Our team will guide you through the exchange process. The product must be unused, undamaged, and in its original packaging, subject to our Exchange Policy.

You can cancel your order by contacting our customer support team with your order number as soon as possible. Orders can usually be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible, and you may need to follow the applicable return process.