Your order is usually delivered within 5–10 business days after it has been shipped. Delivery time may vary depending on your location and product availability. Once your order is dispatched, you’ll receive tracking details to follow your shipment.
To exchange a product, contact our customer support team with your order number and reason for exchange within the eligible exchange period. Our team will guide you through the exchange process. The product must be unused, undamaged, and in its original packaging, subject to our Exchange Policy.
If your parcel has been returned to us, please contact our customer support team with your order number. We will check the reason for the return and help arrange re-shipment of your order, subject to availability and applicable delivery charges.
You can cancel your order by contacting our customer support team with your order number as soon as possible. Orders can usually be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible, and you may need to follow the applicable return process.